What Information We Collect and Why
When you open an account, we collect your name, contact details, and the credentials you set. Every deposit or withdrawal you make — whether through JazzCash, Easypaisa, or Raast — generates a transaction record that we keep for account reconciliation and fraud prevention. We also collect
-
1
device identifiers, browser type, and session activity to keep your login secure and to fix technical issues quickly. We do not sell your data to third parties. Payment data tied to your wallet is processed only to complete the transaction and verify it against your account.
-
2
If you contact our support team, the content of that conversation is stored so we can follow up accurately. Data collected through our platform is handled in accordance with applicable law and is available only where local law and eligible regions permit. You can request a
-
3
copy of what we hold about you at any time through the contact path in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.